Enter the following 3 commands one at a time on your phone’s keypad, tapping "send" or "call". Wait until you receive confirmation the change worked.
Call forward if unanswered:
Call forward if unreachable:
Call forward if busy:
Disable
Call forward if unanswered:
Call forward if unreachable:
Call forward if busy:
Verizon Wireless
Verizon Wireless: via website or the method below
Enable
on your phone’s keypad, wait for the confirmation stutter tone, then hang up.
Disable
on your phone’s keypad, wait for the confirmation stutter tone, then hang up.
Code to call: Use when you need to:
#BAL (#225) Check your balance
#DATA (#3282) Check your data usage
#MIN (#646) Check your minutes
#PMT (#768) Make a payment
#ROAD (#7623) Request roadside assistance
#UPG (#874) Check your upgrade information
#832 Place a test call
*611 Call Verizon Customer Service
*67 + 10-digit phone number Block Caller ID for a single call
*71 + 10-digit phone number Forward unanswered calls (mobile phone will ring first)
*72 + 10-digit phone number Forward all calls immediately (mobile phone won’t ring)
*73 Stop forwarding calls
*82 + 10-digit phone number Unblock Caller ID for a single call
*86 Check your voicemail
Short code What it does
#BAL# (#225#) Provides account balance and last payment
#BNG# (#264#) Check the status of Binge Onâ„¢
#BOF# (#263#) Turn off Binge On
#BON# (#266#) To on Binge On
#FAM# (#326#) Check Family Allowance usage
#MIN# (#646#)
Check minute usage
#MSG# (#674#) Check message usage
#WEB# (#932#)
Check data used, data plan, and expiration date
Use the T-Mobile app for the most up-to-date information
#NUM# (#686#) Display your phone number
*PAY (*729) Allows you to pay over the phone
#PWD# (#793#) Reset voicemail password
#PWO# (#796#) Turn the voicemail password on or off
#ROF# (#763#) Turn off international data roaming
#RON# (#766#)
Turn on international data roaming
*#06# Display device IMEI number
*#9999# Check software version (Motorola and Samsung)
*#0000# Check software version (Nokia)
Call services
Change the way you use your Calling services and voicemail.
Short code What it does
##004# Cancel call forwarding to voicemail (prevents new voicemail messages)
**21*1+PhoneNumber# Turn on unconditional forwarding (CFU) to a number (prevents calls to your number)
##21# Turn off unconditional forwarding
#31#1+PhoneNumber Show name and number on outgoing calls
*31#1+PhoneNumber Hide name and number on outgoing calls
**61*1+PhoneNumber# Turn on forwarding if no reply (CF NRY) to a number (unanswered calls ring to alternate number)
##61# Turn off forwarding if no reply
**62*1+PhoneNumber# Turn on when not reachable (CF NRC) (unanswered calls ring to another number when device is off or out of signal range)
##62# Turn off call forwarding when not reachable
**67*1+PhoneNumber# Turn on call forwarding when busy (CFB) (occurs if receiving a call while dialing out)
##67# Turn off call forwarding when busy
**61*18056377243**seconds#
Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be a 10-second delay.
*43# Turn on call waiting
#43# Turn off call waiting
*671+PhoneNumber Blocks outgoing Caller ID on a per-call basis. This doesn't restrict your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.
#432# Caller ID status check
#436# Turn on inbound Caller ID name display
#437# Turn off inbound Caller ID name display
Prepaid
Check your Prepaid account balance details, Refill your prepaid account, and manage Unlimited video streaming with Binge On®.
Short code What it does
*ADD (*233) Call the Refill Center
#BAL# (#225#) Check account service cycle
#999# Check account balance and minutes remaining
#WEB# (#932#) Check web usage
#BNG# (#264#) Check the status of Binge On
#BOF# (#263#) Turn off Binge On
#BON# (#266#) Turn on Binge On